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Membership

make the ability to cancel the subscription and if you want more people to join don’t make a yearly dumb contract just do monthly or 3 month contract at least . For people who want to try out the gym and see if it benefits or not
over 1 year ago in Settings and Support 0 Planned

Access Pass Support: Self-Help for Staff Linking Accounts

Oftentimes a staff member having an issue with Access Pass submits a ticket when they could follow some self-help steps to solve their own problem by linking their accounts.
over 1 year ago in Settings and Support 0 Already exists

Internet Issues

The internet is so slow that I can't use your app or access other training videos, music, etc while working out.
over 1 year ago in Settings and Support 0 Needs review

Automatic add to calendar

it would be helpful to have the choice automatically add to phone calendar. I know that there is an option but easy to miss and there is no way to go back and add to calendar
almost 2 years ago in Settings and Support 0 Needs review

Reinstall Content

the nutrition content seems good. However the links to the source articles are not active content.
almost 2 years ago in Content 0 Needs review

Make Timer Larger and Not Glitch

The timer is too small to read without reading glasses. If you touch it wrong it quits and won’t restart.
almost 2 years ago in Utility Functions 0 Needs review

Stay logged in

have a log in instead of what you have it’s so annoying to have to go through a verification process every time I get on the app
almost 2 years ago in Settings and Support 0 Needs review

Schedule a SGT session

please make it so I can schedule SGT sessions from this app. I have been w AF for 6 months. I still cannot schedule sessions. App is useless to me. Thanks.
almost 2 years ago in Coaching 0 Needs review

So many issues

App stopped showing how many people are at my gym. Support hasn’t helped me fix it. My gym doesn’t offer any classes. It also doesn’t have any tanning available. And my key fob doesn’t scan, and doesn’t log my visits.
almost 2 years ago in Settings and Support 0 Needs review

Mitigate smell

Last time I was there the area closest to the purple group ex section smelled like urine. The room at the far end almost always smells off, but it’s usually sweat—this was a new smell that extended further into the main gym. There appears to be an...
almost 2 years ago in Community 1 Needs review