Please add a feature that would enable clubs to add a "home club alert" at the top of the AF App for members. For instance, someone opens the app and sees "power outage, fob reader not working", etc.
Hello AF, please allow users to see other gym’s crowd meter. Similar to the function to be able to see our home gym’s current crowd situation. A crowd meter will allow gym goers to better plan our workout, for example we can choose to visit AFs th...
There is confusion about the guest pass. They think their guest can come in anytime after they fill out the form. Can you PLEASE make the print larger for the statement: "Guest must visit your gym during staffed hours to redeem their one-time gues...
Enable members to update payment method on file. We get a lot of members that get behind on payments simply because they forgot or didn't have the time to meet with a staff member to do it. It becomes a hassle. lost cards , compromised cards, and ...
Allow the ability for members to share workouts from the app with a friend
Allow members to share their favorite workouts from the app with another member (app user). Similar functionality to the 'share guest pass' option, allow them to share a workout that they can text to a friend and have the friend open it in the app...
I’ve been using the app for 2 months, and I am always asked to check if I enjoyed the workout, etc. I don’t feel this makes any difference in what I get the next week. It’s the same things over and over. I asked a coach who helped me adjust my goa...
The app should have an option to force it to stay on while doing a workout. For example, if I’m doing a rowing interval workout, my phone goes to sleep and I constantly have to let go of the rower handle and tap my phone so I can follow the one mi...
With the current support experience being a basic submission form, we could enhance this with things like self-serve content, categories for tickets that could inform routing rules, redirects to the Club for certain questions, etc.
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Planned