Please add a feature that would enable clubs to add a "home club alert" at the top of the AF App for members. For instance, someone opens the app and sees "power outage, fob reader not working", etc.
Enable members to update payment method on file. We get a lot of members that get behind on payments simply because they forgot or didn't have the time to meet with a staff member to do it. It becomes a hassle. lost cards , compromised cards, and ...
The app should have an option to force it to stay on while doing a workout. For example, if I’m doing a rowing interval workout, my phone goes to sleep and I constantly have to let go of the rower handle and tap my phone so I can follow the one mi...
With the current support experience being a basic submission form, we could enhance this with things like self-serve content, categories for tickets that could inform routing rules, redirects to the Club for certain questions, etc.
Create self-serve option for members to cancel or freeze membership
As an AF member, I need the ability to request a membership cancelation or freeze, so that I can conveniently manage my account effectively. We should consider integrating appropriate pushbacks to attempt to retain the members (not sure what this ...
make the ability to cancel the subscription and if you want more people to join don’t make a yearly dumb contract just do monthly or 3 month contract at least . For people who want to try out the gym and see if it benefits or not
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Planned