Settings and Support

When we are signing up a new member I have them upload the app at the very beginning and then when its time to activate their pass they still have many steps to go through (ie: height, weight etc) that would be beneficial to allow them to do after...

A member who travels a lot came in today because he lost his key fob and I was trying to be helpful in suggesting Access Pass. What could have been a 30 second operation took over 5 minutes because he had to set up the app. Access Pass needs to be...

Member requested I pass along a feature request for enabling iOS users to modify what types of notifications they receive and what types they don't (similar to how Android has this option). They mentioned other applications have this level of filt...

Wouldn’t it make sense to have an option to select the gym you’re actually at, so it only shows the equipment available there? You could still have a “home” gym, but one of the great things about Anytime is the ability to use multiple locations. I...

please remove these from setup. Some of us don’t weigh ourselves for very good reasons, and you can’t setup a plan without. This should 100% be optional. Body weight does not determine health.

it should let us know if we’re passed due, paid on time for the payment method

as a total newby to this app, its awful. Need a manual on where to find alternate wkouts, how/when to input my weight and settings for each machine, how to get the treadmill& elliptical to connect and transfer info. I spend more time on this a...

The internet is so slow that I can't use your app or access other training videos, music, etc while working out.

it would be helpful to have the choice automatically add to phone calendar. I know that there is an option but easy to miss and there is no way to go back and add to calendar

have a log in instead of what you have it’s so annoying to have to go through a verification process every time I get on the app