Coaching

Allowing members to purchase training and small group training (SGT) packages directly in the app would make the process more convenient and seamless for both members and staff. Members could easily browse options, purchase sessions, and track the...

It would be helpful if the club got an email notification when a member books an FC through the app. I check emails more often than I do the club os calendar. Sometimes I don't find out about these until the day of the appointment.

Currently people can book a fitness consultation in the AF app without a credit in club-os. I am requesting that we offer an appointment type for an Evolt Scan that would only be 15 or 30 minutes to allow people to self-schedule this. Often people...

In the past our club managers would have new members fill out a Member Profile Card during the signup process. This helps book the FC, and gives the coaches valuable information to use in the FC. Now we have the AF App which we guide each new memb...

Internationally, in our Membr Software supported markets, if a member schedules an FC and then cancels it from the app, no notification is given to the club or coaches. Our staff in Spain is requesting to be notified via push notification or email...

When we try to cancel a class, the app constantly says Something went wrong. Try again. Gym staff can’t fix it. I reached out to tech support and they are zero help! So frustrating.

A lot of my older clients do not feel comfortable using the app on their phone and/or do not even have a smart phone. It would be nice to have the option to add a plan to a clients account even if they do not have it downloaded. That way it gives ...

please make it so I can schedule SGT sessions from this app. I have been w AF for 6 months. I still cannot schedule sessions. App is useless to me. Thanks.

I joined in October and ended up getting a trainer. My first paid apt was scheduled for November but there was a snow storm so I had to cancel as I don’t drive in the snow. I was told the trainer would call when he’s in to reschedule. It’s now Mar...